BacknTen Policies

Back N Ten Policies

Shipping & Returns

Free Shipping across Canada on orders over $50. Revolving Work stoppages at Canada post may disrupt shipping. For now Canada Post will be the proffered method of shipping. Letter sized packages are not being delayed too much. if you want different method of shipping. Contact me prior to completing sales in Checkout. i will be happy to explore different shipping methods. This will be on a case by case basis. For now shipping will be utilized through Canada Post.

Photos are a general indication of quality and colouring. With respect to BacknTen Flies, all sales are final and considered "as is".

Please Note: Certain natural fly tying material originating from game species will not be shipped from our store to the United States or internationally. All sales from BacknTen will reside in Canada.

Privacy Policy

BacknTen (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, which is hosted on Wix.com

Use of Information

Information We Collect

We may collect personal identification information (such as name, email address, mailing address, phone number, and payment information) when you:

Place an order
Subscribe to our Email list
Contact us
Participate in promotions

We also collect non-personal identification information such as browser type, device information, and usage data.

How We Use Your Information

The information we collect is used to:

Process transactions
Improve customer service
Personalize user experience
Send periodic emails (if you opt-in)
Analyze trends and website performance

Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Our website uses cookies and similar tracking tools through Wix. By using our site, you agree to Wix’s cookie practices. You can learn more here: Wix Cookie Policy

Data Sharing

Sharing with Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors and shipping companies, provided they agree to keep this information confidential.

Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.

Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of that transaction.

Your Choices & Rights

Opt-Out Options
You may choose to opt out of receiving future emails by following the unsubscribe instructions at the bottom of each email.

Access & Correction
You may contact us at any time to review or update your personal information.

Do Not Track
Our website does not respond to Do Not Track signals from browsers.

Security & Data Retention

Security Measures
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

International Users
If you are accessing our site from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada.

Please Note

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page.

Last updated: May 14, 2025

Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website and services provided by BacknTen ("we", "our", or "us"). By accessing or using our website, you agree to be bound by these Terms.

By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Site. You must be at least 18 years old or have the permission of a parent or guardian to use our site and make purchases.

Use of the Site

Access to Site
We grant you a limited, non-exclusive, non-transferable license to access and use our site for personal and non-commercial use.

User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account and password.

Acceptable Use
You agree not to use the Site for any unlawful or prohibited purpose.

Prohibited Activities
You may not:

Violate laws or regulations
Infringe intellectual property rights
Transmit harmful or malicious content
Attempt to gain unauthorized access to our systems

Intellectual Property

Ownership of Content
All content on the Site, including text, graphics, logos, images, and software, is the property of BacknTen or its content suppliers and is protected by copyright and other laws.

User Content
By submitting content (e.g., reviews, photos), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content.

Feedback
Any suggestions or feedback you provide shall be deemed non-confidential and we shall be free to use it without compensation.

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or practices of those sites.

Orders, Payments & Shipping

Orders & Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time.

Pricing & Availability
Prices are subject to change without notice. We make every effort to display accurate information, but we cannot guarantee that product descriptions or prices are error-free.

Shipping & Delivery
Delivery times are estimates and not guaranteed. BacknTen is not responsible for delays or issues caused by third-party carriers.

Return Policy
All sales are final. We do not offer refunds or exchanges unless the item is damaged or defective upon arrival. In such cases, please contact us within 7 days of receiving your order.

Taxes & Duties
Customers are responsible for any applicable taxes, customs duties, or import fees.

Legal

Disclaimer of Warranties
The Site and all content and services are provided "as is" without any warranties of any kind.

Limitation of Liability
To the fullest extent permitted by law, BacknTen shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site.

Indemnification
You agree to indemnify and hold harmless BacknTen and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Severability
If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BacknTen.

Modification of Terms
We reserve the right to modify these Terms at any time. Continued use of the site after changes indicates your acceptance of the new Terms.

Payment Methods

Credit & Debit Card

Paypal